Saving Chats and Conversations in Microsoft Teams | 5 TIPS

Posted on:  03/28/2022
Saving Chats and Conversations in Microsoft Teams | 5 TIPS

Saving chats and channel conversations in Microsoft Teams helps you reference old discussions, go back to questions or things you want to remember from your conversations with your colleagues. In this video, I provide 5 tips that will help you find your way around the Saved messages functionality in Teams.

We look at saving a chat message, saving a conversation from a Team channel, see where the saved chats and conversations go - it's not immediately obvious as Teams doesn't provide a visual cue when you save a chat message. We see where are all your Saved messages, all in one place.

I also go over how to unsave a chat or conversation and finally, how to reply to an old chat message, so that your colleagues know what you're talking about if you reply to an older message.

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YouTube Video

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Video Chapters


  • 00:00 Introduction
  • 00:45 Save chats
  • 01:16 Save channel conversation
  • 01:54 Retrieve saved chats and conversations
  • 02:24 Unsave chats and conversations
  • 02:36 Reply to older chats
  • 03:29 Closing remarks

Save Chats and Channel Conservations

To save a chat or channel conversation, click More Options - the three dots - and select Save this message.

Teams Save this message

Teams Save this message

View Saved Chats or Channel Conversations

To see your saved items, click your profile picture or initials in the top right and select Saved. After clicking Saved, your messages will appear on the left-hand side of the screen. Clicking a message will display that message.

View Saved Messages in Teams

View Saved Messages

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Unsave a message

To unsave a message, click the bookmark icon by the message.

Unsave a message in Teams

Unsave a message

Chris Menard

Chris Menard is a Microsoft Certified Trainer (MCT) and is employed full-time as a Trainer for BakerHostetler, one of the nation’s largest law firms. Menard has a YouTube channel with over 900 technology videos covering Excel, Word, Zoom, Teams, Outlook, Gmail, Google Calendar, and other resources that over 16 million viewers have appreciated. Menard also does public speaking at conferences for CPAs and Administrative Professionals. Connect with Chris on LinkedIn at or on YouTube at