Teams - Why can't I record? Video call vs. meeting

Posted on:  09/04/2021
Teams  - Why can't I record? Video call vs. meeting

Microsoft Teams allows you to easily record meetings. I'm frequently asked, "Why can't I record?" or "Why is recording disabled?" The answer is that you are doing a video call. Most likely, you were chatting with one person (1-on-1 chat) or doing a group chat. A video call looks similar to a meeting, but it is a call, so the recording feature is disabled.

Teams Video Call in Chat

Teams Video Call in Chat

YouTube video

Solution is to quickly start a meeting in Teams

I have easy solutions when you need to record. Start an impromptu meeting, and paste the meeting link in the group chat, or quickly invite the person or group you were chatting with. Now you can record since you are in a meeting.

Steps:

  1. Go to your Calendar in Teams.
  2. Click Meet Now.
  3. Either Gat a link to share and paste in the group chat or click Start meeting and invite the person you were chatting with. 
  4. You can now record your meeting.
Teams Meet Now - Get a link to share

Teams Meet Now - Get a link to share

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Chris Menard

Chris Menard is a Senior Training Specialist at SurePoint Technologies. Chris is certified in Excel, Word, PowerPoint, and Outlook. Menard has a YouTube channel with other 600 technology videos covering Excel, Word, Zoom, Teams, Outlook, Gmail, Google Calendar, and other resources that over 7 million viewers have very appreciated. Because of Chris's certification and expertise with Microsoft, Chris is a proud member of Microsoft's Creator Team. Being a member of Microsoft's Creator Teams means many of his videos are available on Microsoft 365 YouTube channel and Microsoft support websites.

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