Teams - Why can't I record? Video call vs. meeting

Posted on: 09/04/2021

Microsoft Teams allows you to easily record meetings. I'm frequently asked, "Why can't I record?" or "Why is recording disabled?" The answer is that you are doing a video call. Most likely, you were chatting with one person (1-on-1 chat) or doing a group chat. A video call looks similar to a meeting, but it is a call, so the recording feature is disabled.

YouTube video

Solution is to quickly start a meeting in Teams

I have easy solutions when you need to record. Start an impromptu meeting, and paste the meeting link in the group chat, or quickly invite the person or group you were chatting with. Now you can record since you are in a meeting.

Steps:

Go to your Calendar in Teams.
Click Meet Now.
Either Gat a link to share and paste in the group chat or click Start meeting and invite the person you were chatting with.
You can now record your meeting.

**Teams Meet Now - Get a link to share**

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Chris Menard

Chris Menard is a certified Microsoft Trainer (MCT) and works as a full-time Trainer at BakerHostetler - one of the largest law firms in the US. He runs a YouTube channel with 900+ technology videos that cover various tools such as Excel, Word, Zoom, Teams, Gmail, Google Calendar, and Outlook. To date, the channel has helped over 20 million viewers. Menard also does 2 to 3 public speaking events every year, presenting at the Administrative Professional Conference (APC), the EA Ignite Conference, the Support Staff Conference, the University of Georgia, and CPA conferences. You can connect with him on LinkedIn at https://chrismenardtraining.com/linkedin or watch his videos on YouTube at https://chrismenardtraining.com/youtube.